Delete your account
Last updated 13 June 2026
You can ask us to delete the account data tied to your email at any time.
Before you delete
If you have an active subscription, cancel it first from the subscription portal so billing stops. Deleting your data does not by itself cancel a subscription with the payment provider.
How to request deletion
Email support@sportbloq.com from the address on your account, with the subject “Delete my account.” We’ll confirm and complete the deletion within 30 days.
What gets deleted
- Your email-keyed subscription and entitlement record.
- The list of devices signed in to your subscription.
What this doesn’t touch
- Your playlist credentials live only on your device; they were never on our servers. Uninstalling the app or clearing its data removes them.
- An anonymous device-trial record may be retained to prevent the same device from claiming repeated free trials. It does not identify you and contains no personal information.
- Payment and invoice records held by our payment provider, which they keep as required for their own legal and accounting obligations.